I found a number for Amazon customer service. It is:
1 (800) 201-7575. It is answered 24/7. They offer a menu of options. If you press 7, you'll get "all other options."
I called this morning at 6:30 and spoke to a lovely young lady. I told her my name and email address and asked her to pull up my ordering record. I told her that I would not purchase another book from Amazon until they stopped their strong-arm tactics of publishers.
She wanted to know which publisher I worked for. I told her I was way more powerful than a publisher. I was a READER, a reader who will no longer purchase books from Amazon.com and who intends to tell every reader I know what is going on with them.
She assured me she would pass the information along. I hope she does.