Sunday, April 12, 2009

Amazon Says They Had a "Glitch"

From tonight's Publishers Weekly:
A groundswell of outrage, concern and confusion sprang up over the weekend, largely via Twitter, in response to what authors and others believed was a decision by Amazon to remove adult titles from its sales ranking. On Sunday evening, however, an Amazon spokesperson said that a glitch had occurred in its sales ranking feature that was in the process of being fixed. The spokesperson added that there was no new adult policy.
The LA Times also reported on this "glitch":
Responding to our initial post, Amazon Director of Corporate Communications Patty Smith e-mailed Jacket Copy. "There was a glitch with our sales rank feature that is in the process of being fixed," she wrote. "We're working to correct the problem as quickly as possible."

We wanted to know more. We asked for further explanation of the glitch . . .

The reply: Unfortunately, I'm not able to comment further. We're working to resolve the issue, but I don't have any further information.
Read the LA Times article here.


Bill said...

The amazon associates discussion board has many associates upset over this fiasco too. This doesn't sound like a computer glitch, but someone's attempt to control readership of certain genres of novels. Whether sanctioned by Amazon execs or not remains to be seen.

Wordtryst - Liane Spicer said...

The latest theories? Security loophole, trolling... The plot thickens.